How can I update the company name in outbound email notifications?

Question

I noticed that outbound emails from my account contain Your Company Name in parentheses after my agents' names. 

How can this be removed or updated?

Answer

You cannot remove this text, but you can update it. This is controlled by the account name set in Admin Center, under the Branding page. The account name cannot be blank. For more information, see the article: Branding the agent interface.