Question

My trial expired and I am not sure what my options are. How do I pick a plan? What do I do if I still have questions?

Answer

At the conclusion of your 14-day trial, you will need to purchase a plan to continue using Zendesk products and features. This article walks you through how to make a purchase: Buying Zendesk products.

If you still have additional questions before you make a purchase, there are multiple ways to get in touch with our team: 

  • Click the widget on this page
  • Initiate a conversation from inside of your account 
  • Contact your Zendesk account representative

See these additional resources for more information:

  • Zendesk pricing information
  • Viewing and managing plan subscriptions
  • Resolving issues when your credit card fails
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