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How do I set the Chat dashboard timezone?



Edited Aug 21, 2024


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Does this also apply to the Zendesk EXPLORE Chat reporting? Or is Explore Chat reporting in GMT regardless of the timezone in the Chat Dashboard setting?

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Actually I think I found  the answer in this article - Which time zone does Zendesk Explore use?

So confusing with all these timezone settings 

 

 

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I don't see the tabs, why?

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Destiny

Zendesk Customer Care

Hello Anne, 
 
Your account belongs to a select group that has been set with messaging as the default experience. You can find more information about this here https://support.zendesk.com/hc/en-us/articles/4415197814298-Why-are-some-settings-missing-on-the-Chat-dashboard-for-live-chat

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