Question
I'm not familiar with the API and don't know how to write code. What can I use to perform requests with the Zendesk REST API?
Answer
Disclaimer: Postman is a 3rd party tool and is not supported or maintained by Zendesk. This article is provided for instructional purposes only.
We recommend Postman, a fully-featured app to make requests to APIs, edit parameters, and check responses.
To make an API request in Postman
- Download and install the Postman application. There is no need to sign up. Bypass any sign-up screen.
- Open the application.
- Authenticate your requests in the Authorization tab and select Basic Auth from the drop-down. Add your Zendesk username and password:
You can now make requests by copying-and-pasting API commands for your subdomain. Be sure to replace {{subdomain}} in all requests to ensure they work.
For a more detailed description of how to set up Postman to make Zendesk API requests, see the article: Exploring Zendesk APIs with Postman.