There are two ways to hide comments in articles. At the article level, deselect the Turn on comments option in article settings before you publish the content. To hide comments across your entire help center, edit your live theme's code with Curlybars to block the comment section in your article page template.

To hide all article comments:

  1. In Knowledge, click Knowledge admin
  2. Click the Customize design icon () in the sidebar
  3. Find your live theme and click Customize. Then, click Edit code
  4. In the templates file, click article_page.hbs
  5. Look for the article comments Curlybars. The HTML code may vary depending on your theme and its customizations
    Opening tag to block the article comments Curlybars
  6. Add {{!-- before the <div class> tag, and --}} after the </div> tag. This changes the color of the text to brown, which indicates that this section of the code is blocked out
    Closing tag to block the article comments Curlybars
  7. Click Publish to save the changes to your theme. To check that the article comments disappeared, click Preview

For more information, see Selectively hide help center components using Curlybars.

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