Disabling comments for an article

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  • Jay Dubinsky

    @... - Just curious, is there a realistic way to disable ALL comments via a simple setting for HIPAA conscious customers? It seems silly that your reply was from 3 years ago and this still hasn't been baked into the interface by your product team. 

  • Christine Diego

    Hi Jay- 

    There’s no setting to disable all comments, but you can bulk update your articles or remove the code of the article comments on your theme. 

  • Trevon Gripper

    We have articles that are in multiple languages. Is there a way to open an article up for comments but ONLY the english article? 

  • Blanca
    Zendesk Customer Care

    Hi there Trevon,

    You can disable comments for articles in different languages. You can first filter the language you wish to disable comments for. For more information on the single or bulk updates, please see Disable Comments for Articles.

    I hope this answers your query. Please let me know if you have further clarification, and I'll be happy to check it for you.



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