How can I update credit card for an app in the Marketplace?

Question

I am a developer and I want to assist my customers to update their credit card for an app in the Marketplace. How can I do that?

Answer

Stripe will attempt payment several more times according to the rules you have defined. If the customer needs to update their payment details, this can be done by sending out a Stripe payment link for that customer.

To update the credit card

1. Login to your Stripe account.
2. Go the Invoices page.
3. Open the unpaid invoice.
4. On this page you will see a link called Payment page.
5. Send this link to your customer.
   

This allows the customer to enter the new credit card without providing the information to you.

For more information, see this article: Set up a paid app or theme.