Question
How do I undo host mapping and revert the URL of my Help Center back to the default?
I activated the feature to change our URL, how do I undo that?
Answer
Follow the directions in this article to find where the host mapped URL was added: Host mapping - Changing the URL of your Help Center. Once you've found the URL text, simply remove it so the box labeled Host Mapping is empty.
4 comments
Harshad Chawra
how can i remove it now? i am unable to login to zendesk because we have redirected our custom url to some other domain
1
Ludwig P.
It looks like you've started a conversation with us, and I've responded to your message.
0
Anson Fong
same issue
0
Julien Chevalon
Hello, I want to delete this mapping and return to the zendesk address
How do I do it?
0