I've noticed that the page speed and loading time of my website dropped and slowed down after adding the Zendesk Web Widget (Classic) code.
To get a better understanding of how the widget works on your website and what you can do to improve load time issues, see this article: Web Widget (Classic) Performance FAQs.
One specific part of the Web Widget (Classic) that you can optimize for your website performance is the live chat functionality of the widget. See these resources for more information:
I could not access the web widget performance FAQ or bet trial. Are they accessible?
I'm sorry for the delay in response! You are very right those links are broken, it turns out the beta closed and so things got locked up. I got a new version of the FAQ updated and published and linked to this article. So you should have access to all the information now.
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