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Can I share reports with people outside of Zendesk?



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Madison Hoffman

Zendesk Digital Resources Team

Edited Jan 24, 2024


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Can I share a query with other Zendesk users without adding the query to a dashboard?

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Gab Guinto

Zendesk Customer Care

Hi Sy,
 
As long as the agent has access to the dataset, then the user will be able to view the saved query. They can search for the query through the Queries page in Explore, or you can share with them a direct link to the report. Note that there is no View-only access for queries; when an agent opens a query, it opens the query builder, and they can make changes to the report. 

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