Can I share email templates in Sell?

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  • Jay Clementson


    As an admin, do I have the ability to see the personal templates created by my team? If no, why not? If yes, please inform me where to find it. 

    Thank you,

  • Cheeny Aban
    Zendesk Customer Care

    Hi Jay,


    As of the moment, there is no native way for an Admin to view personal email templates in Sell. However, we understand your need for this functionality so I am marking this conversation as Product Feedback. We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.




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