How can I export my help center content? How do I download my articles? How do I save my help center theme code?
There isn't a prebuilt Zendesk tool to export articles. Zendesk recommends the options below:
- Leverage the Help Center API to export the data. Use the Rest API to back up your knowledge base content with Python.
- Use the kBackup, a third-party app developed to backup help center content at the click of a button.
To save your help center code, see the options below:
- For all the other plans, Zendesk recommends copying and pasting the code into a third-party text editor and saving it externally. There is no means to access the code using the help center API.