Question
If I accidentally delete leads, contacts, or deals in my account, can I recover these deleted records and restore them to my account?
Answer
All deletions are permanent in Zendesk Sell and cannot be reverted by users.
For more information, see the article: Understanding leads, contacts, and deals in Sell.
3 comments
Tanya Gioia
Wow! I just deleted 1000 leads from ONE smart list but it deleted them from all the lists. Super not cool.
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Tanya Gioia
Everytime I create a smart list it pulls in every thing how do I stop that from happening?
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Brett Bowser
It looks like you contacted our Customer Care team who was able to point you in the right direction here. Since deleting leads is a permanent action, it sounds like you were instructed to re-import them into Zendesk Sell.
We also have our Sell training courses which I recommend taking a look at as well.
Let us know if you have any other questions!
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