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  1. Zendesk help
  2. Sell
  3. Sell advice and troubleshooting
  4. Leads, contacts, and deals
  1. Zendesk help
  2. Sell
  3. Sell advice and troubleshooting
  4. Leads, contacts, and deals

Leads, contacts, and deals

Content that helps solve issues and answer questions about leads, contacts, and deals in the sales CRM.

  • When are emails visible on a deal?
  • How do I create a lead from Support?
  • How do I sync my Support users to my Sell contacts?
  • Can I search by phone number in Sell?
  • There is no option available to integrate Sell contacts with Google
  • Can my sales reps chat with potential leads?
  • I can't see new deals and contains in the sales pipelines
  • Can I automatically convert any leads that may have the same email as an imported contact?
  • When creating a lead, can I make the first or last name mandatory?
  • Can I perform a bulk opt-out action from my Leads page?
  • Can I notify my team when a new lead is created?
  • Does the Industry field copy from a contact to a deal?
  • Can I export a list of email addresses from the Contacts or Leads page in Sell?
  • Can I display leads on a map on my computer?
  • Can I create a lead from my email inbox without having to go into Zendesk?
  • Can I stop emails from appearing on all of my contact's deal cards?
  • Can I recover leads, contacts, or deals that I deleted?
  • I don't have the option to delete my deals in Sell
  • Can I update the Customer Status and Prospect Status of my Sell contacts?
  • When I convert a lead into a contact, what happens to the source field?
  • Can I remove the Customer status and Prospect status fields from the contacts card?
  • Can I automatically convert Sell leads to contacts?
  • Can a lead or contact have multiple email addresses on their contact card?
  • Sell error: "null contacts were found" when importing CSV
  • When are emails visible on a deal?
  • How do I create a lead from Support?
  • How do I sync my Support users to my Sell contacts?
  • Can I search by phone number in Sell?
  • There is no option available to integrate Sell contacts with Google
  • Can my sales reps chat with potential leads?
  • I can't see new deals and contains in the sales pipelines
  • Can I automatically convert any leads that may have the same email as an imported contact?
  • When creating a lead, can I make the first or last name mandatory?
  • Can I perform a bulk opt-out action from my Leads page?
  • Can I notify my team when a new lead is created?
  • Does the Industry field copy from a contact to a deal?
  • Can I export a list of email addresses from the Contacts or Leads page in Sell?
  • Can I display leads on a map on my computer?
  • Can I create a lead from my email inbox without having to go into Zendesk?
  • Can I stop emails from appearing on all of my contact's deal cards?
  • Can I recover leads, contacts, or deals that I deleted?
  • I don't have the option to delete my deals in Sell
  • Can I update the Customer Status and Prospect Status of my Sell contacts?
  • When I convert a lead into a contact, what happens to the source field?
  • Can I remove the Customer status and Prospect status fields from the contacts card?
  • Can I automatically convert Sell leads to contacts?
  • Can a lead or contact have multiple email addresses on their contact card?
  • Sell error: "null contacts were found" when importing CSV
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