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Leads, contacts, and deals
Content that helps solve issues and answer questions about leads, contacts, and deals in the sales CRM.
Webhooks are not available for Zendesk Sell
Edited Sep 06, 2024
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Companies are not being linked to new Sell contacts with bulk import
Edited Apr 08, 2024
0 votes · 1 comment
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When are emails visible on a deal?
Edited Jan 25, 2024
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How do I create a lead from Support?
Edited Jan 25, 2024
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How do I sync my Support users to my Sell contacts?
Edited Mar 28, 2023
0 votes · 10 comments
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Can I search by phone number in Sell?
Edited Jan 25, 2024
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Can my sales reps chat with potential leads?
Edited Jul 26, 2023
3 votes · 0 comments
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I can't see new deals and contains in the sales pipelines
Edited Jan 25, 2024
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Can I automatically convert any leads that may have the same email as an imported contact?
Edited Jan 25, 2024
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When creating a lead, can I make the first or last name mandatory?
Edited Dec 04, 2023
2 votes · 2 comments
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Can I perform a bulk opt-out action from my Leads page?
Edited Jan 25, 2024
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Can I notify my team when a new lead is created?
Edited Jan 25, 2024
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Does the Industry field copy from a contact to a deal?
Edited Jan 25, 2024
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Can I export a list of email addresses from the Contacts or Leads page in Sell?
Edited Sep 14, 2023
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Can I display leads on a map on my computer?
Edited Jan 25, 2024
0 votes · 2 comments
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Can I create a lead from my email inbox without having to go into Zendesk?
Edited Jan 25, 2024
1 vote · 2 comments
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Can I stop emails from appearing on all of my contact's deal cards?
Edited Jan 25, 2024
1 vote · 0 comments
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Can I recover leads, contacts, or deals that I deleted?
Edited Jan 25, 2024
0 votes · 3 comments
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I don't have the option to delete my deals in Sell
Edited Jan 25, 2024
2 votes · 0 comments
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Can I update the Customer Status and Prospect Status of my Sell contacts?
Edited Jul 26, 2023
0 votes · 3 comments
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When I convert a lead into a contact, what happens to the source field?
Edited Jan 25, 2024
1 vote · 0 comments
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Can I remove the Customer status and Prospect status fields from the contacts card?
Edited Jan 25, 2024
0 votes · 2 comments
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Can I automatically convert Sell leads to contacts?
Edited Jan 25, 2024
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Can a lead or contact have multiple email addresses on their contact card?
Edited Aug 15, 2024
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Sell error: "null contacts were found" when importing CSV
Edited Jul 26, 2023
2 votes · 0 comments
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