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When creating a lead, can I make the first or last name mandatory?



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Ben Van Iten

Zendesk Digital Resources Team

Edited Dec 04, 2023


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2 comments

What do we do if we are importing contacts without a last name? 

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Dainne Kiara Lucena-Laxamana

Zendesk Customer Care

Hi Kate Woollard

 

The import would fail since importing contacts would require a last name. So they would need something in the 'last name' column to successfully import. But if you opt to just upload the Company Name with no First Name as a lead, it should work.

 

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