When creating a lead, can I make the first or last name mandatory?



image avatar

Ben Van Iten

Zendesk Digital Resources Team

Edited Apr 11, 2025


2

2

2 comments

Hi Kate Woollard

 

The import would fail since importing contacts would require a last name. So they would need something in the 'last name' column to successfully import. But if you opt to just upload the Company Name with no First Name as a lead, it should work.

 

0


What do we do if we are importing contacts without a last name? 

0


Sign in to leave a comment.