I want to add the badge that countdowns the time until the next SLA breach onto my views. How can I include this badge?
This badge can be added as a column from the formatting options within your view edit page.
To add the column to your view
- In Admin Center, open the Views management page.
- Select your view from the list to open the edit view page.
- In the Formatting options section, find the Next SLA breach column.
- Drag and position the Next SLA breach within the columns included in table list.
- Submit the changes.
For more information, see the article: Viewing and understanding SLA targets.
I want to add 'Next SLA Breach' to my views but when I click 'Add Column', it doesn't appear in the drop-down list. Any help with this would be much appreciated.
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