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Can I prevent my content from displaying multiple times in Recent activity?



Edited Jan 18, 2024


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4 comments

Our "Recent Activity" feed is only showing the newly created articles and not the updated ones. Is there a way to list the articles that have been updated?

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Trapta Singh

Zendesk LuminaryCommunity Moderator

Hi @Patrick Proesmans,

I don't think it's possible with Zendesk components. You might need some custom code in order to so. Related articles only show the recently created articles or community posts with recent comments.

Thanks

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Agreed, we would find it very useful to include articles that were recently updated in the "Recent Activity" section that displays on the home page. Any suggestions on how we could edit the code to do so?

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Tipene Hughes

Zendesk Developer Advocacy

Hi all,
 
Unfortunately, the recent_activity helper does not include updated articles at this time. Here's a link to the documentation that goes in to more detail about the helper:

https://developer.zendesk.com/documentation/help_center/help-center-templates/advanced_helpers/#recent_activity-helper

As Trapta mentioned, you would need to implement a custom solution for this functionality.

Thanks!
 
Tipene

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