Can I prevent my content from displaying multiple times in Recent activity?

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4 Comments

  • Patrick

    Our "Recent Activity" feed is only showing the newly created articles and not the updated ones. Is there a way to list the articles that have been updated?

    1
  • Trapta Singh
    Community Moderator

    Hi @Patrick Proesmans,

    I don't think it's possible with Zendesk components. You might need some custom code in order to so. Related articles only show the recently created articles or community posts with recent comments.

    Thanks

    0
  • Jane M Langschied

    Agreed, we would find it very useful to include articles that were recently updated in the "Recent Activity" section that displays on the home page. Any suggestions on how we could edit the code to do so?

    0
  • Tipene Hughes
    Zendesk Developer Advocacy
    Hi all,
     
    Unfortunately, the recent_activity helper does not include updated articles at this time. Here's a link to the documentation that goes in to more detail about the helper:

    https://developer.zendesk.com/documentation/help_center/help-center-templates/advanced_helpers/#recent_activity-helper

    As Trapta mentioned, you would need to implement a custom solution for this functionality.

    Thanks!
     
    Tipene
    0

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