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Can the verification emails be disabled for end users submitting tickets through my custom form?



Edited Jan 22, 2024


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+1, we want to create users via API and mark them as verified, is that possible?

 

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JR Lausin

Zendesk Customer Care

Hi Cesar,

The Verify Identity endpoint should do just that: https://developer.zendesk.com/api-reference/ticketing/users/user_identities/#verify-identity

 

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