Question
How can I prevent Google from indexing specific Help Center articles?
Answer
You can restrict the articles to signed-in users. Any articles that require a login are not indexed by Google. For more information on how to restrict a section, see this article: Setting view permissions on articles with user segments.
8 Comments
Is this the only way? We dont´t want to restrict all the articles just to signed in user, but we want to stop google to indexing all our articles and choose some witch just should be searched by the help center search. So that the Help Center and our company website do not get in each other's way regarding SEO.
Hi Ronja,
Other than whats describe in this article you can opt to for excluding Help Center pages since you mentioned that you just want to choose some of them and not all. More info about this here: How do I exclude a Help Center page from being indexed by Google.
I need to restrict the search indexing site on company.paxful.com domain and do it only on compnay.com/help domain.
You can follow the steps in Restrict Google from indexing my Help Center.
Dane this will not prevent our site on domain https://paxful.com/support/en-us
To be indexed but site on domain https://paxful.zendesk.com/hc/en-us.
Your answer is not usufull at all and I am upset that you do not read my question carefully.
I apologize for what you have felt.
The noindex tag is not specific with Zendesk. Therefore it can be added in any of your webpage.
I doubt I'm the only one that wishes Zendesk had two user segments for the unauthenticated end-user that we could apply to individual articles.
There are times we wish to have articles accessible without logging in, but not showing up in Zendesk sitemap and search index crawlers via "noindex" meta tags against individual article IDs. Being able to exclude articles from the sitemap would be a HUGE WIN!
Example would be a direct link URL of an announcement that wouldn't be hidden behind Log in, but also not showing up in search results across all/most search engines without having to manually remove the URL from Google's webmaster tools, since there are more search engines than just Google out there.
How is this not a function? This is basic stuff here. very frustrating
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