Can I bulk create tickets to email my users?

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1 Comments

  • GrowthDot

    Hi! We recommend  Proactive Campaigns for this purpose. You can create the campaigns and share them between agents. To start a new campaign, you can create a ticket or user lists (add filters to them to separate the target users or tickets), or even upload your CSV file with custom user fields (we give a sample). Also, add formatting to your email body or import it from macros. Moreover, you can add even more visual tweaks to your email by uploading attachments up to 40 MB in size. Assign tickets to the different brands, groups, or specific agents. Besides, you can enable internal notes or create lists with tags. It updates quite often due to clients' requests. Recommend!

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