How can I view the original recipients of a ticket I received in Zendesk Support?

Question

How can I view the original recipients of a ticket I received in Zendesk Support? 

Answer

1. Navigate to the ticket within Zendesk Support. 
2. Select the drop-down arrow in line with the comment. 
3. Select View original email, which will open a pop-up that includes the original To: and CC: recipient emails. Along with the full email headers associated with the original email that created the ticket. 

For more information on email, see the article: Getting started with email in Zendesk Support.