You can easily change your password in your user profile. If you're an admin you can reset an end-user's password (see Resetting user passwords).
- Agent interface
- Password reset link
To change your password
- In your user profile, open the Security Settings tab.
- Click Change in the Password section.
- Enter in your Current password, then enter your New password twice.
Note: The new password must match or else your password will not be saved.
- Click Change password.
Your password is updated. You will receive an email from Zendesk Support notifying you that your password has changed.