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Customer management and profiles
Edited Jun 21, 2024
9 votes · 38 comments
9
Votes
38
Comments
Adding your agent signature to ticket comments and email notifications
Edited Jan 22, 2025
0 votes · 0 comments
0
Votes
0
Comments
Resending a verification email
Edited Jun 21, 2024
6 votes · 4 comments
6
Votes
4
Comments
Searching users, groups, and organizations
Edited Jun 21, 2024
7 votes · 19 comments
7
Votes
19
Comments
Updating ticket requesters and organizations
Edited Jun 21, 2024
10 votes · 20 comments
10
Votes
20
Comments
Managing users in multiple organizations
Edited Jul 31, 2024
11 votes · 37 comments
11
Votes
37
Comments
Merging a user's duplicate account
Edited Nov 19, 2024
14 votes · 16 comments
14
Votes
16
Comments
Edited Nov 20, 2024
10 votes · 65 comments
10
Votes
65
Comments
Creating and using customer lists
Edited Jul 11, 2024
11 votes · 43 comments
11
Votes
43
Comments
Edited Jun 21, 2024
7 votes · 4 comments
7
Votes
4
Comments
Viewing and editing your user profile in Zendesk Support
Edited Nov 05, 2024
12 votes · 3 comments
12
Votes
3
Comments
Viewing assigned, requested, and CC tickets in the Support profile
Edited Jun 21, 2024
3 votes · 11 comments
3
Votes
11
Comments
Updating your name and profile picture
Edited Jan 03, 2023
6 votes · 23 comments
6
Votes
23
Comments
Edited Jan 03, 2023
11 votes · 4 comments
11
Votes
4
Comments
Using two-factor authentication to sign in to Zendesk Support
Edited Feb 12, 2025
13 votes · 41 comments
13
Votes
41
Comments