Customer management and profiles
- Adding end users
- Resending a verification email
- Searching users, groups, and organizations
- Updating ticket requesters and organizations
- Managing users in multiple organizations
- Merging a user's duplicate account
- Suspending a user
- Creating and using customer lists
- Managing your customer lists
- Viewing and editing your user profile in Zendesk Support
- Viewing your assigned, requested, and CC tickets in your Support profile
- Updating your name and profile picture
- Changing your password
- Using 2-factor authentication
- Adding an agent signature to ticket email notifications
- Adding end users
- Resending a verification email
- Searching users, groups, and organizations
- Updating ticket requesters and organizations
- Managing users in multiple organizations
- Merging a user's duplicate account
- Suspending a user
- Creating and using customer lists
- Managing your customer lists
- Viewing and editing your user profile in Zendesk Support
- Viewing your assigned, requested, and CC tickets in your Support profile
- Updating your name and profile picture
- Changing your password
- Using 2-factor authentication
- Adding an agent signature to ticket email notifications