How do I get access to a dashboard when I see the error message: The dashboard does not exist or is not public. Contact your dashboard designer?
If you have access to Explore but can't access a specific link to a dashboard, check with the owner of the dashboard. This message means that the owner of the dashboard sent you the published URL of a dashboard but didn't give you permission to access the information.
If the creator of the dashboard left your company, see the article: How do I access a dashboard from a suspended agent?