How do I get access to a dashboard when I see the error message: The dashboard does not exist or is not public. Contact your dashboard designer?
If you have access to Explore but can't access a specific link to a dashboard, check with the owner of the dashboard. This message means that the owner of the dashboard sent you the published URL of a dashboard but didn't give you permission to access the information.
If the creator of the dashboard left your company, see the article: How do I access a dashboard from a suspended agent?
Hi Zendesk team, are there any plans to allow admins to at least consult the full list of dashboards created and their owner? Finding the owner of a dashboard can be troublesome and time-consuming. Thanks!
I don't have an answer for you, but I would recommend that you upvote and add your use case to this product feedback thread: Admins should see ALL Dashboards - even if not shared to them
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