How to build dashboards
Articles about creating, using, publishing, and sharing dashboards. Content that describes how to solve common issues and questions regarding the dashboard feature of reporting and analytics.
- How do I access a dashboard from a suspended agent?
- Explore error: "Network error" when selecting a dashboard data filter
- Why is drill in function not saving on my dashboard?
- Error: The dashboard does not exist or is not public
- Why can't I use drill in to see my agents' live status?
- Why does the Explore live dashboard show 0 Chat agents when filtering by Chat department?
- What happens if a scheduled dashboard delivery is set for the 31st?
- Why don't I see a Guide Dashboard in Explore?
- Why can't I see the most recent month on the "Tickets created by month/year" report?
- How do I add a date in Explore scheduled dashboard deliveries?
- Will the default dashboard data reflect my account's business hours?
- Can I filter by tag on the dashboard level?
- Time filter isn't working when I choose a time frame
- How can I change the date format displayed in the Explore dashboards?
- How do I save the state of my dashboard?
- Why do end users show in my assignee filter on my dashboard?
- What are the best practices for separating dashboards between teams?
- Why am I not receiving scheduled dashboard emails?
- How do I duplicate, recreate, or copy a report from a default dashboard?
- How do I interact with the data in the default dashboards?
- My dashboard bookmark is applying to all tabs
- Can I embed an Explore dashboard on my website?
- Should I apply filters at the report or dashboard level?
- What is the difference between a dashboard and a report?
- How do I access a dashboard from a suspended agent?
- Explore error: "Network error" when selecting a dashboard data filter
- Why is drill in function not saving on my dashboard?
- Error: The dashboard does not exist or is not public
- Why can't I use drill in to see my agents' live status?
- Why does the Explore live dashboard show 0 Chat agents when filtering by Chat department?
- What happens if a scheduled dashboard delivery is set for the 31st?
- Why don't I see a Guide Dashboard in Explore?
- Why can't I see the most recent month on the "Tickets created by month/year" report?
- How do I add a date in Explore scheduled dashboard deliveries?
- Will the default dashboard data reflect my account's business hours?
- Can I filter by tag on the dashboard level?
- Time filter isn't working when I choose a time frame
- How can I change the date format displayed in the Explore dashboards?
- How do I save the state of my dashboard?
- Why do end users show in my assignee filter on my dashboard?
- What are the best practices for separating dashboards between teams?
- Why am I not receiving scheduled dashboard emails?
- How do I duplicate, recreate, or copy a report from a default dashboard?
- How do I interact with the data in the default dashboards?
- My dashboard bookmark is applying to all tabs
- Can I embed an Explore dashboard on my website?
- Should I apply filters at the report or dashboard level?
- What is the difference between a dashboard and a report?