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  1. Zendesk help
  2. Explore
  3. Explore advice and troubleshooting
  4. How to build dashboards
  1. Zendesk help
  2. Explore
  3. Explore advice and troubleshooting
  4. How to build dashboards

How to build dashboards

Articles about creating, using, publishing, and sharing dashboards. Content that describes how to solve common issues and questions regarding the dashboard feature of reporting and analytics.

  • How do I access a dashboard from a suspended agent?
  • Explore error: "Network error" when selecting a dashboard data filter
  • Why is drill in function not saving on my dashboard?
  • Error: The dashboard does not exist or is not public
  • Why can't I use drill in to see my agents' live status?
  • Why does the Explore live dashboard show 0 Chat agents when filtering by Chat department?
  • What happens if a scheduled dashboard delivery is set for the 31st?
  • Why don't I see a Guide Dashboard in Explore?
  • Why can't I see the most recent month on the "Tickets created by month/year" report?
  • How do I add a date in Explore scheduled dashboard deliveries?
  • Will the default dashboard data reflect my account's business hours?
  • Can I filter by tag on the dashboard level?
  • Time filter isn't working when I choose a time frame
  • How can I change the date format displayed in the Explore dashboards?
  • How do I save the state of my dashboard?
  • Why do end users show in my assignee filter on my dashboard?
  • What are the best practices for separating dashboards between teams?
  • Why am I not receiving scheduled dashboard emails?
  • How do I duplicate, recreate, or copy a report from a default dashboard?
  • How do I interact with the data in the default dashboards?
  • My dashboard bookmark is applying to all tabs
  • Can I embed an Explore dashboard on my website?
  • Should I apply filters at the report or dashboard level?
  • What is the difference between a dashboard and a report?
  • How do I access a dashboard from a suspended agent?
  • Explore error: "Network error" when selecting a dashboard data filter
  • Why is drill in function not saving on my dashboard?
  • Error: The dashboard does not exist or is not public
  • Why can't I use drill in to see my agents' live status?
  • Why does the Explore live dashboard show 0 Chat agents when filtering by Chat department?
  • What happens if a scheduled dashboard delivery is set for the 31st?
  • Why don't I see a Guide Dashboard in Explore?
  • Why can't I see the most recent month on the "Tickets created by month/year" report?
  • How do I add a date in Explore scheduled dashboard deliveries?
  • Will the default dashboard data reflect my account's business hours?
  • Can I filter by tag on the dashboard level?
  • Time filter isn't working when I choose a time frame
  • How can I change the date format displayed in the Explore dashboards?
  • How do I save the state of my dashboard?
  • Why do end users show in my assignee filter on my dashboard?
  • What are the best practices for separating dashboards between teams?
  • Why am I not receiving scheduled dashboard emails?
  • How do I duplicate, recreate, or copy a report from a default dashboard?
  • How do I interact with the data in the default dashboards?
  • My dashboard bookmark is applying to all tabs
  • Can I embed an Explore dashboard on my website?
  • Should I apply filters at the report or dashboard level?
  • What is the difference between a dashboard and a report?
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