Zendesk Chat & Messaging
- [Chat Integration] The legacy Salesforce integration for Chat standalone accounts has been fixed due to breaking API change/deprecation
- [Flow Builder] When a new bot is created, three new example answers will be automatically added to the Answer listing page.
- [Flow Builder] Fixed an issue with publishing the latest answer edits after auto-translation is disabled.
Guide & Gather
- Released a fix that will stop the ticket interface from erroneously appearing in the Admin Center during a live call. It should only appear in the Zendesk Support UI
No updates this week
- Sunshine Conversations
- Zendesk Mobile
- Web Widget (Classic & Messaging)
- App Marketplace