Question
Can I send and receive MMS messages with Zendesk Text?
Answer
You can receive inbound MMS messages on American and Canadian numbers. Zendesk Text doesn't support outbound MMS messages. For more information, see the article: Getting started with Text.
As a workaround, you can send outbound SMS messages that contain a URL guiding recipients to an internet-hosted image.
Note: Use unique URLs for each image. The spam filters of carriers will likely block generic URLs, like Bitly.
2 comments
Permanently deleted user
Is there any plan to support MMS on the roadmap?
0
Ferran Barneda
Hi @...,
If you have any inquiries regarding the roadmap, kindly submit them in the Feedback - Voice (Talk) section, where Zendesk Talk product managers will review questions weekly.
Hope this helps!
Thanks,
0