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Release notes through 2023-02-10



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Rob Stack

Zendesk Documentation Team

Edited Feb 15, 2023


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4 comments

Anything released last night that would cause our Chat tickets to be duplicated? With the second duplicated ticket having a bunch of cc'd agents on it?

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Viktor Osetrov

Zendesk Customer Care

Hello Brianna,

Thanks for your question. Please accept our apologies for all inconveniences.  
Could you please check any related incidents regarding your account here - https://status.zendesk.com/ ?

Hope it helps

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We have no incidents listed.

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Viktor Osetrov

Zendesk Customer Care

Hello Brianna,

Thanks a lot for your clarification. In this case, could you please send us a message here - https://www.zendesk.com/contact/ via chatbot?
We will happy to take a look at your account

Best

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