Question
Is there a limit to how many side conversations can one ticket have?
Answer
There is a limit of 50 side conversations per ticket. If a ticket requires more than 50 side conversations, Zendesk recommends that you create a ticket on behalf of the requester instead.
For more information, see the article: Creating side conversations.
1 comment
Sydney Neubauer
I created a limitation feedback post which includes this: https://support.zendesk.com/hc/en-us/community/posts/6245545265946-Side-Conversation-Limitations
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