Issue symptoms

I'm missing custom datasets and dashboards in my Explore account. 

explore data sets

Resolution steps

A Suite Professional, or Explore Professional plan and above is required to have access to custom Explore reporting. If you don't meet the plan level requirements you will only see the default datasets and dashboards. 

For more information, see these articles:

  • Why aren't there any dashboards available in Explore?
  • Error message: "It looks like you don't have permission to access Explore"
  • Why don't I see the Chat dataset or a Chat dashboard within Explore?
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