Question
I recently created a new trial account, can I deactivate the Zendesk Agent Workspace?
Answer
No, the Zendesk Agent Workspace cannot be deactivated on new accounts created after July 12, 2023. Accounts that were created after this date won't have the option to deactivate Agent Workspaces.
For more information, see the article: Activating and deactivating the Zendesk Agent Workspace.