Question
I recently created a new trial account, can I deactivate the Zendesk Agent Workspace?
Answer
No, the Zendesk Agent Workspace cannot be deactivated on new accounts created after July 12, 2023. Accounts that were created after this date won't have the option to deactivate Agent Workspaces.
For more information, see the article: Activating and deactivating the Zendesk Agent Workspace.
2 comments
Sulakshan Moolya
Our account was created before July 12, 2023.
How do we deactivate it?
0
Ahsen Rauf
My account was created before 2023 and i want to deactivate my Agent Workspace!
0