Question

How do I restrict access to a category or section of my knowledge base?

Answer

There isn't any access setting at the category or section level. Article settings control the overarching access. To restrict access to a category or section, all articles within that category or section must be restricted using the Viewing permissions field.

If no article settings within a category or section display Visible to everyone, then that same category or section is hidden.

For more information, see this article: Setting view permissions on articles with user segments.

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