Zendesk help Support Support advice and troubleshooting Account settings of the ticketing system How can I identify tickets with large attachments? Tony Edited November 29, 2023 16:05 Zendesk Customer Care Question How can I find tickets with big attachments? Answer It is not possible to pull a list of tickets by attachment size. However, you can use advanced search or the APIs to pull a list of all tickets that have attachments. Return to top 0 Comments Please sign in to leave a comment.