This article describes how to enable single sign-on (SSO) using SAML in Zendesk QA. Enabling SSO helps streamline the login process for your team and enhances security.
This article contains the following sections:
Contacting Support
To enable SSO for your account, you need to contact our Support team providing the following information:
- Sign In URL
- Sign Out URL
- X509 Signing Certificate (PEM or CER
format) - Sign Request Algorithm
- Sign Request Algorithm Digest
- Protocol Binding
- Unique User Identifier
- Email address
- Identifier (Entity ID)
- Reply URL (Assertion Consumer Service URL)
- Logout URL
Enabling Settings
After you've submitted the completed documentation, our support team will enable the necessary settings for SSO/SAML in your account and you can start using SSO/SAML for your team.