See our What's New for an overview of what was released in the last month.
This week's release notes include:
AI agents and knowledge
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Auto-assist:
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Switched to the latest snapshot of GPT4o for improved accuracy of suggestions.
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Introduced a fix that significantly decreases instances of auto-assist, providing similar suggestions in a row.
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Products with no updates this week
- Support
- Talk
- Mobile SDKs
- Explore
- Chat and messaging
- Admin Center
- Zendesk QA
- Zendesk WFM
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App Marketplace