Question

Why do quick answers respond in English even when I search using keywords in another language? I search in another language, but the answers come back in English. I want the responses in the language I use.

Answer

Quick answers use the user's language locale to determine the response language, not the language of the search keywords entered. This means that even if you search using keywords in a different language, quick answers will respond based on the language set by your user profile.

For example, if your locale is set to English but you search using Chinese, French, or Spanish keywords, quick answers will respond in English. This ensures replies are in the user’s preferred language, so the answers stay consistent and don’t change based on the language you type in search.

If you want quick answers to respond in a different language, check and update the user’s language locale settings.

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