I was told this isn't considered a bug, so here's a feature request. If an end-user or agent signed into Zendesk via SSO, the Customer List will export them with a blank email address line, despite having one in their profile, and being able to pull the email via the API for that user.
Instead, their email will be displayed in the columns for "Google" or "Microsoft" depending on the method they used. There is no way to just get back a column with names, and a column with emails. Your only choice, is to include all SSO methods as additional columns for the export, and mash it all back together with concatenate in a 3rd party program. This is very clunky and I can't imagine any use case where this is more desirable than just listing all the emails, in the email column.
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