Add option to copy email address to user's email address dropdown

4 Comments

  • Nicole - Community Manager
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    Thanks for the feedback, Walden. Can you give us an example from your workflow of when and how you would use this?

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  • Walden Leverich
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    Really whenever we need to copy the email address for a user. I just did it to schedule a Zoom meeting with someone. Yes, I know there's Zoom integration in ZD, but that's just an example.

    This is a simple to implement addition of "Copy Email" to the dropdown that would eliminate several otherwise cumbersome steps. 

    1
  • Jose Resendiz
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    Same here! We use a database system that we need to copy the email address from Zendesk User to then paste in our our database system to locate their account.

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  • Dan Cooper
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    I would love to see this.  I regularly edit/copy email addresses in order to get an email address off of a user profile.

    It looks like there are two places (customer context & user data app) where this is available, but I'd love to see it in more places like the requester address.

    0

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