Hi, I need a view in order to pull all the open and closed tickets for our space.
Blanking out all of the rules doesn't give me a view of all tickets because Zendesk adds a rule. Specifically I get this message:
'Status less than solved' has been added as a hidden rule because at least one of the following ticket properties are required in the ALL conditions section:
- Status, Type, Group, Assignee, or Requester
Is there any way to view all open and closed tickets or am I just going to have to go to API and dump into a spreadsheet?
Please sign in to leave a comment.