Ability to reference Followers within Triggers, Automations, Views, Macros, etc.


  • Thomas Joussot

    Thanks Abigal! +1!!!

    I totally approve all of these feature requests. There is clearly a lack of followers notification workflow. Hoping for a quick implementation.

  • Chris Exley


    I need the Ticket: Follower condition in Automations in particular.

  • Ryan Boyer

    I would also like to be able to select "Follower" to display as one of the columns in a View.

  • Borgny Hageberg

    We really need this!

    • A view of the tickets I follow (with customiced rows) (usecase: I work my tickets sortet by next sla)
    • A trigger where both owner and the tickets followers are alerted with an e-mail. (usecase: A 3.part is answering a side conversation)

Please sign in to leave a comment.

Powered by Zendesk