Ability to reference Followers within Triggers, Automations, Views, Macros, etc.

4 Comments

  • Thomas Joussot

    Thanks Abigal! +1!!!

    I totally approve all of these feature requests. There is clearly a lack of followers notification workflow. Hoping for a quick implementation.

    1
  • Chris Exley

    +1

    I need the Ticket: Follower condition in Automations in particular.

    2
  • Ryan Boyer

    I would also like to be able to select "Follower" to display as one of the columns in a View.

    1
  • Borgny Hageberg

    We really need this!

    • A view of the tickets I follow (with customiced rows) (usecase: I work my tickets sortet by next sla)
    • A trigger where both owner and the tickets followers are alerted with an e-mail. (usecase: A 3.part is answering a side conversation)
    0

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