Zendesk to Salesforce Integration Error



  • James Irwin

    I figured it out. It was an unsupported browser problem. Switched to FireFox and it worked.

  • Dwight Bussman
    Zendesk Customer Care

    HeyO James - glad to hear you sorted it out. I replied on a different thread before seeing this one.

    Dwight B. | Customer Advocate

  • Evie Song

    I have a user experiencing the same problem. He's using Chrome. It poped up every time he opened a Salesforce link from a slack message. How should we fix it? 

  • Philipp
    Zendesk Customer Care
    Hey Evie, have you tested this out using a different browser aside from Google Chrome like what James did and see if you'll still experience an error? If not, we can create a ticket on you behalf and go from there. Thanks!
  • gurdeep singh

    try this and let me know if this work for you or not..Thankyou

    1. Go to session setting 

    2. Set lock session to domain and ip address as false.

    3. Re-login.

    4. Check if working or not.


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