Hi Nish,

I understand. If you open a ticket with us I can show you how to leverage the suspended_tickets API endpoint to your great advantage.

Your current workflow is unsustainable and does not permit further growth. There are options available to you that we can offer assistance. The Allowlist was not meant to be used to cite your known and acceptable customers. It was meant only to make a soft threshold determination about traffic from those recognized customers, and how we should respond to that traffic.

The feature "Ask users to register" can be used in a similar fashion as the "Anybody can submit tickets," but you have some programmatic power to allow or reject, based on your business needs, with the API.

We apologize that, at this time, the Allowlist can not possibly accommodate your list of growing customers. There are much better ways to manage traffic that do not require or rely upon limited character-count resources. Please open a ticket with us and we can guide you better in accomplishing your customer acceptance/denial needs.