Replying to twitter mentions on Zendesk


  • Official comment
    Chris Drylie
    Zendesk Product Manager

    Hi Kareem, 

    Thank you for your feedback and we understand that there are some short fallings within our current Twitter tooling, we are reviewing this and will be updating a lot of areas within our public social platforms.

  • Aileen Donegan

    Hey Chris Drylie, is there any update on this? I would also like this to be improved as it's confusing and off putting.

  • Nizar Halaoui

    Chris Drylie Hello, please any updates here


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