User created/updated Trigger
We need to have a trigger that fires upon User creation or User update for many workflows. Having this would allow for excellent solutions for customers looking to automate user maintenance and webhooks using HTTP targets for other Databases or 3rd party middlewares.
-
Definitely understand where you are coming from. Except I would want it to update my customer that their profile was updated, not agents
-
Hi Jake, yes users include end-users or customers in your Zendesk instance. They can also be agents or admins.
-
Did any one find a solution for this ?
Currently am in this process and this problem.
Want to have the Zendesk Support create/update a user and also make an update to our database
Please sign in to leave a comment.
3 Comments