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Posted Jun 16, 2021
How can I pipe the Facebook messages from the company page into Zendesk as a support ticket?
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Recent searches
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Posted Jun 16, 2021
How can I pipe the Facebook messages from the company page into Zendesk as a support ticket?
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1 comment
Dave Dyson
Hi Mike,
Here's how to set up your Facebook channel in Zendesk Support, so that public messages, such as Facebook Wall posts and comments, become tickets: Setting up your Facebook channel (standard agent interface)
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