Ticket update notifications blocking view

Posted Apr 25, 2021

Hello,

I would like to submit an improvement to the tool. Currently, when a change is made to a ticket status, there is a notification displayed on top of other utility buttons such as the '>' next button. There is a delay until this message disappears before one can click on Next, so one has to close one or more if more appear.

This notification could be displayed somewhere where it does not obscure other buttons, or disappear more quickly.

Thank you for considering this change.

Regards,

3 comments

Date

Official

Nicole Saunders

Zendesk Community Manager

Apr 27, 2021

Hi Daniela -

Someone else posted this same thing recently; would you mind adding your comment to this post so that we can aggregate comments and votes on one thread?

https://support.zendesk.com/hc/en-us/community/posts/1260802153050-Please-Move-Notifications-off-of-the-Play-button?page=1#community_comment_1260803542750

Thanks!

Daniella Gotsi

Apr 30, 2021

Hi Nicole,

Sure I can do so. You can close this thread!

Thanks

Nicole Saunders

Zendesk Community Manager

Apr 30, 2021

Thanks, Daniella! I saw your post on the other thread, so I'll go ahead and close this one.

Post is closed for comments.