Feature request: Back referencing support email address use in triggers (and others)



Posted Apr 08, 2021

It would be a very nice feature to be able to see at a glance where a support address is referenced in triggers and other business rules throughout the system.


Multi-brand for us means a LOT of support email addresses and triggers that may utilise multiple addresses at once. 

If Zendesk is to be truly multi-brand then this sort of functionality would make the lives of your customers so much easier.


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