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Notification in Support

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Renaud Croix

Most Engaged Newbie of the Year - 2021

Posted Aug 09, 2021

Hello,

Is there a way to activate notification other than email notification (like in Facebook) in Support when a Requester update a ticket ?

 

Thank you

 

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    Pedro Rodrigues (opservator.com)

    Community Moderator

    Hi @..., if I understand correctly, you would like to configure something like pop-up alerts for ticket assignees, whenever a requester would reply to a ticket?

    If that's the case, check out the Notify app in the Marketplace.

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